3 reasons why Customer is King. Always.

  (Republished from the Evolution Africa blog. Evolution Africa is a consultancy formed by a passionate, committed and talented group of highly successful professionals whose focus is on introducing global best practice across Africa.) There’s a reason why the common saying the customer is always right. Of course logically the adage holds no water because the …

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How not to automate taxation processes

(This article was published today in the Daily Nation.) I don’t particularly like the tax man, but reports that the Kenya Revenue Authority has improved in its revenue collection efforts in the last year find me with mixed feelings. On the one hand, I feel choked because the tax burden is so heavy, but I …

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