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Me on Entrepreneurship

As featured on the Talk Africa Podcast I had the good fortune of being featured recently on Entrepreneurs' Talk Africa podcast, in which I was interviewed by Jason Delorie. I had the opportunity to reflect on the challenges of entrepreneurs' dealings with government and how I ...

3% Tax on turnover is a terrible idea.

A tax on Turnover is a tax on investments. One of my favorite computer games is CitiesXXL, a strategy game in which one builds cities from scratch. The challenge of the game is that you have to grow the city, all the while maintaining a balance ...

The bespoke business: why they should succeed

bespoke/bɪˈspəʊk/ . adjectiveBRITISH adjective: bespokemade for a particular customer or user. "a bespoke suit" Let me tell you something about me. I am a decidedly big bespoke customer. I like all of my services to be tailor-made to me. I will not for example go to ...

I make my interns and mentees wash cars – here’s why.

(Featured image, courtesy Kwalimwar) As a leader in my organisation - well, as a leader in general, I am passionate about mentorship and passing on what I know to others in generations that follow mine. I think it is tragic that so many people, older than ...

Will the real Jeff Koinange come back?

I have beef with Jeff Koinange. It has taken me time to pen this because I wanted it to be a considered commentary on how I feel. I had to sift through my feelings and find a balanced and respectful approach to deliver my thoughts ...

Winning Customer care speaks your language

This is a twitter exchange between a concerned customer and Safaricom's customer care - in Sheng, a Kenyan mixture of English and Swahili. The Safaricom customer care rep had an option to respond in formal language as most customer care professionals would, but he or ...

New VAT Law bring savings into my home!

The VAT Act became law in Kenya and was implemented in the past two weeks. With it, came an increase in a number of daily necessities that have seen major changes in my house. These commodities include Milk and Newspapers (among several others) I have not ...

Finally off Blackberry, I vote android

I have been a steadfast blackberry user for the past 7 years - making it a mainstream tool everywhere I have worked in that time. With mixed feelings, I now announce, that I am off the blackberry boat - and today, I am shutting down ...