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Archive

Marketing Ability: The Ability Movement

A couple of weeks ago, after having listened to Stephanie Mach, I blogged that one of the key things that must be done to reposition how people living with disabilities are perceived, is to simply show their abilities. Today, in a session with Dale Larsen, I ...

Condolences to Juliana Kanyomozi

I have just learnt with a lot of sadness of the passing of Juliana Kanyomozi's son from the Fenon Records page and also from the New Vision newspaper's website. Loosing a child is inexplicably painful for any parent and all parents share her pain. My ...

Short Story: How Al lost his virginity

He expected it to feel like something... well, different. It was his first time, she was sitting next to him laughing that wise, knowing laughter of hers, having just taken his virginity. He expected to be soaring, flying doing something crazy like standing on his ...

John with his pumpkin

His eyes opened at 4.30 in the morning, as they had for all of the 45 summers that had passed, just about an hour or so before dawn. When he moved here 45 years ago, this neighborhood was different, quieter. It had more trees. The ...

Essential Question: Can Open Government Really Change the World?

I have just started the six-week academic sessions of the Washington Fellowship at the Arizona State University. During this time, I shall spend my time learning and considering many aspects of civic leadership and most of all, I shall be considering an essential question, which is ...

Winning Customer care speaks your language

This is a twitter exchange between a concerned customer and Safaricom's customer care - in Sheng, a Kenyan mixture of English and Swahili. The Safaricom customer care rep had an option to respond in formal language as most customer care professionals would, but he or ...

Living Memories: a story from Lokitaung, Kenya

Today, I want to share with you one story. From Lokitaung. There used to be a prison there during the colonial era. After independence it has had little relevance in people's lives. A few years ago, I happened to be there, and I met an ...